Returns Policy

No Returns, No Refunds & EU Right of Withdrawal Exemption

All sales are final.
100100 does not accept returns, exchanges, or refunds.
In accordance with Article 16 of Directive 2011/83/EU on consumer rights, the right of withdrawal does not apply to goods that are:

• custom-made or made to order,
• produced in limited quantities, or
• created as artistic or functional objects intended for specific use.

The metal objects sold by 100100 fall under these exemptions. By placing an order, the customer expressly acknowledges and agrees that:

• the statutory 14-day right of withdrawal does not apply, and
• no returns, cancellations, or refunds are available once an order has been placed, regardless of delivery delays, customs issues, or personal preference.